Refund Policy
There is a comparatively cheapest copy/version (added since September 2022) in the WordPress plugins with no future updates and no support option, that is not refundable. But the subscription and lifetime version do have 24/7 support and future updates option. Refund policy is clear about it, if you didn’t get the feature which was advertised or I was unable to make it work for you, only then the refund is applicable. New feature requests are not included in the plugin/product price. Change of mind is also not valid for the refund.
Our refund policy ensures to refund your money if you did not get your product as described or advertised.
OrIf you are unable to download the plugin file after successful payment and redirection, please drop an email to the email address mentioned in your receipt or wait for a few hours; my team reviews the orders and send the relevant plugin as attachment immediately.
Your order email can be delayed maximum for 12 hours; we appreciate your patience.
STEPS TO GET A REFUND
Refund will be applied to only Plugins, Themes and Scripts which are delivered as pre-built.
Custom development work, hourly jobs or on-sale plugin copies with "No Support" option will not be considered as a refund item.
If you didn't get the features in plugin/widgets/themes you purchased from this website as were described on product page(s), only then you are eligible to get an order refund.
If you are eligible to get a refund, please contact us and you will be issued a refund as per your payment gateway schedule.
But demand of more features in the same order cost will not be entertained, you can suggest missing features before purchase so I will try to add those in the next build and you can order that plugin/module later. So kindly read the features and description carefully, you can see the screenshots as well and ask me to provide demo link before order. Thank you for your cooperation.
If you are facing the download issue, the reason could be that you completed the payment and you didn’t come back to this website with the same session alive. As you were not logged-in so you were checking out as a guest. Quick and easy checkout process provided for your convenience. Also make sure if you are checking the correct mailbox for the emails or you processed the payment using a different email-address and expecting an email in a different mailbox.
Can you please tell me how ot access the file of the plugin I bought?
I pressed download and it said invalid email. I cannot find a way back to a download link.
Hi Valerio,
Sorry for the inconvenience. Whenever you have such problem, simply forward the order receipt email and ask for the downloadable item as an attachment in it. Sometimes payment gateways unable to redirect back to shopping carts properly so such problem arise. I will surely look into it soon.
Thanks,
Admin
Android Bubbles
The link said my email address was not valid. Can you send me the plugin to the above email address.
Thank you
Email has been sent to your email address. I regularly check my inbox for this issue and without waiting for your email; send the plugin as attachment. Meanwhile i am also working on to fix this issue. Thanks for your patience.
Regards,
Admin
Android Bubbles
I made a purchase but did not get the file. I too got invalid email address. Please assist.
Please check your inbox, i have sent you the plugin as attachment.
The link said my email address was not valid. Can you send me the plugin to the above email address.
Checkout
Thank you. Your order has been received.
ORDER:
#221
DATE:
28 July, 2014
Please check your inbox, i have sent you the plugin as attachment.
i paid through paypal. says invalid email address. can you tell me how to download the product i bought?
Please check your inbox, i have sent you the plugin as attachment.
Same as above. Invalid E-mail address. Please send.
Thanks
Please check your inbox, i have sent you the plugin as attachment.
Site said download link not good. Please advise
Please check your inbox, i have sent you the plugin as attachment.
hello, if I buy the plugin is that I could use the license on multiple websites please?
You can use the purchased plugin more than one websites but for updates, you have to get the version again. There is no promise of free updates yet.
Hello!
May I request for the demo link to try the plug in(WooCommerce Upload Files During Checkout) and to test its features.
Thank you.
This plugin is related to WooCommerce > Orders area so it will require admin access to a website. Unfortunately i didn’t setup sandbox with such privileges.
Me need WooCommerce Upload Files During Checkout.
If you product, not work in me site, you will refund me?
Waiting replay.
You can get refund if i won’t be able to get my plugin work on your website. I will do my best to make it work on your website. In fact, i provide the support when someone feel its difficult to configure a plugin on their website.
Do you have an option to buy plugin via paypal id?
As i do want to pay via paypal, can you please tel me on this?
Yes, i have both options in checkout process. You might will be thinking that it says credit cart only but when you proceed so you will find an option to pay via paypal id. Please proceed and let me know if you still face any problem.
No I didn’t find an option to pay from paypl account, can you please help me on this……i need to today anyhow….
No I didn’t find an option to pay from paypl account, can you please help me on this……i need to today anyhow…
I just got your plugin, seems like there are something missing from the free installer and the premium…I was thinking going premium will be more like an upgrade! The paginated numbers are not showing up, plus I tried upgrade to the latest version of the premium via wordpress but rather it tool me back to the free version…I would like to have paginated numbers showing up and would like to remove lines and also change the colors of the next/previous buttons
Thanks
Don’t worry, you will notice that premium plugin is having one extra file in it. Whenever you have to upgrade the version, simply copy that extra file to your upgraded version. It will become your upgraded pro version. Anyways, i have sent you the upgraded copy of the plugin.
I didn’t get the premium upgrade link that I purchased.
Don’t worry, simply send me your invoice number or forward the same email which you received after payment. I will send you the attachment against your order ID.
I purchased the premium WP Speed plugin and never got an email with invoice number, etc. How am I supposed to download the plugin without this email? Is this a scam?
Sometimes buyers purchase with a different email address, like someone ask their client or boss to buy a plugin and we always email to that address which as involved in purchase. Make sure that you are using the correct ID.
hi, I want to know 1) if I can apply the discount to a single customer and a single product 2) the cost is forever or is an annual subscription? if it’s for ever does it include?
Yes, you may use the plugins on multiple websites and this purchase is forever until i keep the same price for the plugin. Although you can use the purchased plugins on multiple websites but still you can get support only by using your originally attached ID/Email/Invoice, i will not respond to any other ID which is not linked to the purchase.
Hi,
I bought the same plug in twice without realizing i could use on multiple sites. Is there any way i could get a courtesy refund?
Refunded.
still havent got your plug in! Can you please email me!
Attachment through Gmail don’t work. I have sent you the guidelines that how can you login with your invoice ID and can download the pro copy of this plugin. It’s important because with this purchase, you got the lifetime license and in future you can download the updated versions without paying any difference. In case you need attachment directly, please request through Skype and i will send it to you.